Open Positions

Interested in applying? Email your resume to Mindy Gallant, Director of Operations and Human Resources, at mindyg@crcwoodcounty.org

Featured: Chief Clinical Officer

Job Type: Full-time

Work Location: In-Person

Job Summary:

The Chief Clinical Officer (CCO) provides executive leadership for all clinical services of the Children’s Resource Center. The CCO is responsible for ensuring the delivery of safe, effective, trauma-informed, evidence-based behavioral health services for children, adolescents, and families across the continuum of care.

The CCO provides strategic clinical leadership by honoring CRC's mission, values, and established strengths while leading intentional improvements in clinical services, practices, and quality systems to meet the changing needs of children, families, and the communities we serve. Through collaboration, innovation, and continuous quality improvement, the CCO strengthens the agency's clinical foundation and fosters a culture of learning, accountability, and evidence-based practice.

As a member of CRC’s Executive Team, the CCO provides organization-wide leadership to advance clinical excellence while aligning quality, operations, workforce development, and financial stewardship to improve outcomes for children, families, and CRC.

Essential Duties & Responsibilities:

  • Serves as a member of the Executive Leadership Team

  • Provides strategic direction for all clinical programs

  • Advises the CEO and Board of Directors regarding clinical strategy, emerging trends, service needs, and opportunities for improvement

  • Leads the development and execution of the organization's clinical strategic priorities in partnership with the Executive Leadership Team

  • Represents the agency with community partners, hospitals, managed care organizations, county boards, schools, and state agencies

  • Shares executive accountability for the financial performance and sustainability of clinical operations

    • Aligns clinical quality, staffing, and service delivery with organizational financial goals

    • Guides clinical service line growth and investment decisions

  • Provides executive oversight for clinical services including Outpatient, School-Based, Home-Based, Day Treatment, Co-Occurring Disorders, Residential Treatment, Crisis and Mobile Response & Stabilization Services (MRSS) and 230-hour Crisis Observation Services (TBD), Psychiatry and Medication Management, Behavioral Health Urgent Care (TBD), Prevention/Early Intervention

  • Maintains executive accountability for:

    • Clinical & clinical supervision standards

    • Treatment philosophies

    • Evidence-based practices

    • Trauma-informed care

    • Clinical documentation

    • Ethical practice

    • Risk Management

    • Monitoring and responding to changes in clinical regulations, behavioral health standards, and evidence-based practice requirements

  • Partners with Medical Director, Psychiatric providers, and Nursing leadership to ensure:

    • Integrated behavioral healthcare

    • Medication safety

    • Crisis stabilization

    • Residential nursing services

    • Behavioral Health Urgent Care operations (TBD)

  • Works collaboratively with program leadership to:

    • Improve access to care

    • Reduce wait-times

    • Improve clinical productivity

    • Monitor staffing needs

    • Improve client engagement

    • Reduce no-show rates

    • Improve continuity of care

    • Strengthen interdisciplinary collaboration

    • Identify opportunities for new clinical services

    • Lead development and implementation of innovative behavioral health services

    • Evaluate community needs

  • Provides clinical leadership for grant development, program expansion, and strategic funding initiatives Assists in developing new funding opportunities

  • Monitors clinical trends and best practices

  • Provides leadership in:

    • Recruitment and retention of clinical staff

    • Clinical supervision standards

    • Clinical leadership pipeline development and succession planning

    • Staff engagement

    • Clinical competency

    • Professional licensure support and continuing education

  • Monitors agency-wide clinical indicators including:

    • Access to services

    • Client and clinical quality outcomes

    • Productivity

    • Length of stay

    • Hospital diversion

    • Crisis response times

    • Residential outcomes

    • Client satisfaction

    • Staff turnover

    • Compliance indicators

  • Uses data to drive organizational improvement

  • Provides executive oversight of:

    • Clinical audits and quality improvement

    • Outcomes measurement

    • Utilization management

    • Client rights

    • Performance improvement initiatives

    • Incident management

    • Peer review process

    • Accreditation readiness and ongoing compliance in licensing, Medicaid documentation, Ohio Behavioral Health Certification, and Joint Commission accreditation

  • Ensures continuous compliance with:

    • HIPAA

    • Medicaid regulations

    • Ohio Administrative Code

    • Local, state, and federal behavioral health regulations, accreditation standards, contractual requirements, and applicable industry standards

    • Grant requirements

    • HRSA requirements

    • Continuing education provider requirements

  • Serves as a visible executive leader and representative of CRC at the local, regional, and state levels

  • Builds and sustains strategic relationships with state associations, legislators, managed care organizations, hospitals, educational partners, and community stakeholders

  • Advances statewide advocacy initiatives that strengthen children's behavioral health systems and improve access to care

  • Develops collaborative partnerships that enhance service delivery, continuity of care, and positive outcomes for children and families

Qualifications:

  • Master’s or doctoral degree in Social Work, Counseling, Psychology, Marriage and Family Therapy, or related behavioral health field

  • Current Ohio independent clinical license: LISW-S, LPCC-S, IMFT-S, Psychologist

  • Required experience:

    • Ten years of progressively responsible behavioral health experience including leadership roles

    • Three years of senior leadership experience

    • Experience leading multiple clinical programs

    • Experience in quality improvement, regulatory compliance and accreditation

  • Preferred experience:

    • Children’s behavioral health

    • Residential treatment

    • Crisis services

    • School-based behavioral health

    • Value-based care

    • Statewide advocacy

    • Demonstrated success leading organizational change and managing complex clinical operations through periods of growth

For list of benefits, visit our Job Openings page

Crisis/Mobile Response and Stabilization Provider

$5,000 SIGN-ON BONUS

Job Type: Full-time

Work Location: In-person, community-based services including home and school settings

Essential Duties & Responsibilities:

Clinical & Crisis Services:

  • Treatment planning and crisis intervention

  • Coordination and assistance with crisis management and stabilization

  • Implementation of safety plans

  • Behavioral assessments and interventions

  • De-escalation and emotional regulation support

  • Detailed progress notes and documentation related to crisis services

  • Maintenance of accurate and timely clinical records

Coordination & Collaboration:

  • Assistance with linkage to natural and formal support systems

  • Coordination of services across systems of care

  • Collaboration with RU Program Manager, RU Therapist, treatment teams, clients, families, hospitals, schools, and community providers

  • Coordination of hospitalizations, Residential Unit (RU) admissions, and follow-up services

Community Engagement & Program Development:

  • Consultation with community members regarding crisis intervention and suicide prevention

  • Participation in presentations and trainings at schools, agencies, or community settings as requested

  • Participation in program development and evaluation

    • MRSS is a growing and evolving program; flexibility and adaptability are required

Qualifications:

  • Must hold an active Ohio license in Social Work, Counseling, or Marriage and Family Therapy (MFT)

    • Bachelor’s degree with license required upon hire

    • Master’s degree with independent license preferred

  • Demonstrated passion and commitment to working with youth and caregivers in community-based settings

Required Knowledge & Skills:

  • Therapeutic treatment interventions and modalities

  • Crisis intervention techniques

  • De-escalation and emotional regulation strategies

  • Behavioral support and problem-solving skills

  • Basic understanding of suicide risk and self-harm behaviors

  • Experience with Child/Adolescent Behavior

Physical Requirements:

  • Ability to fully participate in physical restraint and seclusion training and demonstrate physical hold techniques as trained to ensure client safety when necessary

    • Use of physical holds is considered a last resort but is an essential function of the position

  • Ability to regularly stand, stoop, kneel, and engage physically as required when working with children experiencing emotional dysregulation, suicidality, or crisis behaviors

  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

Transportation & Background Requirements

  • Valid driver’s license

  • Reliable transportation with current insurance

  • Ability to travel daily within the community (mileage reimbursement provided)

  • Satisfactory criminal background checks (BCI and FBI)

Work Expectations:

  • Conduct oneself in a professional manner at all times, including appearance and demeanor

  • Promote the agency’s mission and values

  • Consistently utilize trauma-informed care and practices in alignment with the Sanctuary Model

  • Ability to work effectively in a fast-paced, highly collaborative environment

  • Apply knowledge of child and adolescent growth and development to appropriate interventions

For list of benefits, visit our Job Openings page

Full-Time/Part-Time/Relief Behavioral Health Specialist

Job Type: Full-time, Part-time, and Relief shifts available

Work Location: In-person

Essential Duties & Responsibilities:

  • Provide direct supervision, support, and therapeutic interventions to youth in a residential setting

  • Implement treatment plans and behavioral interventions using trauma-informed principles

  • Support a safe, structured, and supportive environment

  • Accurately document services and incidents as required

  • Collaborate with multidisciplinary team members and supervisors

Case Management:

  • Provide outreach, assessment, and coordinated service planning

  • Identify resources within the agency and surrounding communities

  • Implement and coordinate service linkages

Qualifications:

  • Bachelor’s degree in human services, education, or a related field or appropriate relevant experience

  • Strong experience working with youth (required)

  • Knowledge of trauma theory and trauma-informed interventions (preferred)

  • Must be at least 18 years of age

  • Ability to pass required background checks, including BCI and FBI

Physical Requirements:

While performing the duties of this job, the employee is regularly required to:

  • Stand, walk, run, and sit

  • Talk and hear

  • Use hands to finger, handle, or feel; reach with hands and arms

  • Stoop, kneel, crouch, and physically restrain children

  • The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Expectations:

  • Regularly work early morning, late evening, weekend, and holiday shifts

  • Be flexible with scheduled hours to cover unfilled shifts

  • Occasionally work mandated overtime and/or two shifts less than eight hours apart

  • The physical demands described are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

For list of benefits, visit our Job Openings page

Crisis/MRSS Program Manager

$10,000 SIGN-ON BONUS

Job Type: Full-time

Work Location: Hybrid

Job Summary:

The Children’s Resource Center is seeking an experienced, passionate, and dynamic Crisis/Mobile Response and Stabilization Services (MRSS) Program Manager to lead our crisis intervention team serving youth and families throughout the community. This leadership position is responsible for the daily operations, clinical oversight, staff supervision, and program development of our Crisis and MRSS services. The Program Manager plays a critical role in ensuring timely, high-quality, trauma-informed crisis response services that promote safety, stabilization, and connection to ongoing care.

Essential Duties & Responsibilities:

  • Provide leadership, supervision, and performance management for Crisis and MRSS staff.

  • Ensure the delivery of high-quality, person-centered, and trauma-informed crisis services.

  • Oversee program scheduling and staffing to ensure effective crisis response coverage.

  • Monitor program performance indicators, outcomes, productivity, and service quality.

  • Review clinical documentation for quality, compliance, and timeliness.

  • Support staff through coaching, consultation, and professional development.

  • Participate in recruitment, hiring, onboarding, and retention efforts.

  • Collaborate with schools, hospitals, law enforcement, child welfare agencies, juvenile courts, and community partners.

  • Assist with program planning, implementation, and continuous quality improvement initiatives.

  • Ensure compliance with Medicaid, state regulations, accreditation standards, and agency policies.

  • Participate in on-call leadership responsibilities as assigned.

  • Support crisis response efforts during community emergencies and critical incidents.

  • Prepare reports and maintain program data as required by agency leadership and funding sources

Qualifications:

Required

  • Master's degree in Social Work, Counseling, Psychology, Marriage and Family Therapy, or a related behavioral health field.

  • Independent Ohio licensure (LISW-S, LPCC-S, IMFT, or equivalent).

  • Minimum of three years of clinical experience working with children, adolescents, and families.

  • Minimum of two years of supervisory or leadership experience.

  • Strong knowledge of crisis intervention, risk assessment, suicide prevention, and behavioral health systems.

  • Valid driver's license and ability to travel throughout the service area.

Preferred:

  • Experience in Mobile Response and Stabilization Services (MRSS), crisis services, or intensive community-based treatment programs.

  • Experience with Medicaid-funded behavioral health services.

  • Training in trauma-informed care, de-escalation, and crisis stabilization models.

Knowledge, Skills, and Abilities

  • Strong leadership and team-building skills.

  • Excellent clinical judgment and decision-making abilities.

  • Ability to manage multiple priorities in a fast-paced environment.

  • Effective communication and collaboration skills.

  • Strong organizational and problem-solving abilities.

  • Commitment to serving children and families with compassion, dignity, and respect.

For list of benefits, visit our Job Openings page